• 0

Terms & Conditions

Greetings from nilsonline.lk !!!

The terms and conditions (hereinafter referred to as the ‘Terms and Conditions’) applied on nilsonline  and operated Internet sites which reference these Terms and Conditions. Whilst retrieving to the nilsonline website you agree with the Terms and the Conditions stated herein, and if you do not agree with these Terms and Conditions, you shall refrain from using this website. The site is registered under the name of “Nils” and all the rights are reserved under its Registration no. W88569.


Every buyer and seller is informed to regularly check the Terms and Conditions to stay updated, Our site reserves the right to change, modify, add, or remove portions of these Terms and Conditions of use at any time  without any prior notice or explanations. . All the terms and policies stated on the site are only be taken into consideration prior to these terms and policies no other issue would be taken into deliberation. The content used herein  belongs to the Nilsonline  and their vendors.


RETURN & REFUND POLICY OF  www.nilsonline.lk


Any item/product (s) purchased by a customer can only be returned within fifteen (15) days of such purchase. If any products are returned after a period of 15 days, such shall not be accepted and no refunds will be paid regarding same. However, some products/items cannot be returned and the sale shall be the final sale and any returns shall not be accepted. (Eg: undergarments, lingerie, etc). The products shown on the website can slightly vary from the actual product.

We will also not be able to accept the return if the item/product

1.     is used/worn or altered

2.     exhibits physical damage to the box or to the product

3.     is returned without original packaging and accessories

4.     contains a serial number which is tampered.

5.     If it’s a discounted item.


In the event you wish to place an order for a product via the site, we may require various information from you to proceed with same. Amongst other things, we may require your title, name, gender, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details.

Such data shall be used for processing your purchase and to deal with any possible later claims and to provide you with our services to cater to your requirements.


We will use the information to provide to enable us to process your orders and to provide you with the services and information offered through our website and which you request. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customize them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email, SMS or Whatsapp  with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt out at any time. We might permit your name and address on to a third party in order to make delivery of the product to the customer and in case of sellers we may permit the address to the courier companies for the pickup of the orders. The phone number may be used for notifications regarding order status and announcements of latest deals and campaigns.



It is not necessary to accept cookies to visit our website. However, if you would like to place an order or add an item to your shopping basket, you will need to set your browser to accept cookies so you can use the shopping basket and checkout functions.

What are Cookies?

Cookies and flash cookies are small files that are saved on your data carrier which store specific information about your preferred settings and any other data that our system needs when interacting with your browser. There are two different kinds of cookies: session cookies, which are deleted the moment you quit your browser; and temporary/permanent cookies, which are stored on your data carrier for a longer period of time or, in some cases, permanently. Cookies help us tailor our website to suit you and to reflect your tastes and your browsing habits. They also allow us to save any information you have entered so you don’t have to enter it all again the next time you visit.

If you are concerned about your data you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes. Please contact us by mail at [email protected]    #261, Highlevel Road, Nugegoda.